Get started
1. Check the instructions for your ecommerce platform. Or if integrating Paytrail's service yourself, check our integration documentation.
2. Add the Merchant ID and Secret key to your online store. You can find them in the Merchant panel under Merchant account.
3. Test the checkout flow to see how the payment methods display in your store.
• Use our test credentials to test our service without moving money.
4. Make sure your online store has the required information such as clear, comprehensive terms and conditions.
On our Status page you can find up to date information about the status of our payment service as well as possible service interruptions and disruptions. Subscribe to the Status page, to automatically receive information by email about changes and updates to our service.
Payment methods
We offer you our comprehensive selection of payment methods (some of the payment methods have industry specific restrictions). This way, your customer can easily find their preferred payment method. Familiar payment methods increase your sales and improves your conversion rate.
- Finnish online banks
- Buy now, Pay later: Walley, OP Overdraft Facility and Op Lasku (Invoice)
- B2B Invoicing: Alisa Yrityslasku
- Cards: Visa, Mastercard and American Express
- Mobile payment methods: MobilePay, Pivo, Siirto ja Apple Pay
Note! Accepting card payments and using Buy Now, Pay Later payment services are subject to payment method specific rules and special conditions. Check our instructions for activating payment methods.
Refunds
Refunds are easy to do through the Merchant panel and are made quickly to customers.
- A payment can be refunded in full or partially.
- Refunds should always made back to the original payment method, using the Merchant panel to make refunds will ensure this. This also reduces the fraud potential.
- The refund amount will always be deducted from your Merchant account.
- Make sure that your balance has at least the amount of the refund. You can transfer funds to top up your account, if needed.
Logos and banners
Use logos and banners for your online store to tell your customer which payment methods they can use.
Social media
We have put together some texts and images that you can use on social media to let your customers know that you are accepting payments via Paytrail.
You can customize our payment service with these additional services.
Additional IDs are a convenient way to separate the sales of several online stores and to receive payments to different bank accounts, making accounting easier.
Tokenization and subscriptions enables your customers to have a fast card payment experience. Note: Implementation requires development work on the part of your online store. Please familiarize yourself with the special conditions for recurring payments with a saved card.
The Shop-in-Shop service enables multiple parties to sell products or services in the same service, shopping cart and payment.
Are you looking for the best payment solution for your store?
Nets’ payment terminals are suitable for all merchants, no matter if you are accepting payments on the go or at the register.
Paytrail is part of Nexi/Nets group and with the code NETSETU, you will get your new terminal free of charge for the first three months.
Interested? Contact Nets by clicking the button below, then click "Ota yhteyttä myyntiin" (Contact sales) and add the campaign code NETSETU in the message field.
Can we help?
Our customer service experts will be happy to help you with all your questions!
