Tools to simplify online business
Discover the key features of the Merchant panel and other powerful tools that help you manage, optimize, and grow your e-commerce operations with ease.


Stay up to date with the Merchant panel
The Merchant panel centralizes all key payment functions for your online business, putting everything you need in one convenient place. You can monitor transactions in real time, view upcoming settlements, and keep your business details up to date.
Key benefits of the Merchant panel:
- Track transactions and sales
- Manage payment methods
- Process refunds
- User management
- Create and manage payment links
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Monitor settlements and access reports
How to use the Merchant panel
Track transactions & sales
Monitor your transactions in real time and get detailed insights into your store’s sales performance.
Manage payment methods
Add, modify, or remove all essential payment methods in just a few clicks—right from the Merchant panel.
Process refunds
Handle refunds quickly and easily to provide great service and keep customers happy.
User management
Create and manage users with flexible access controls that fit your business needs.
Create payment links
Add flexibility to payments with a customizable payment link. Create and send it to your customer in just a few clicks.
Accounting & reporting
Stay on top of your accounting with detailed reports on all transactions and settlements.
Get sample reports from the Merchant panel to your email
Fill in your contact details to receive sample accounting reports directly to your email.
Additional tools & resources
Access settlement and transaction data seamlessly via our API, and initiate refunds directly from your order management system (with support from your system provider).
Our commercial documentation offers essential guidelines for effective use of Paytrail, with detailed notes on service implementation and features.

Experience our exceptional customer service
Comprehensive Help Center
Paytrail’s Help Center offers detailed instructions and answers to common questions, helping you make the most of our payment service. Find answers and guidance for a smooth experience.
Experts at your service
Our dedicated customer service team is here to assist you across multiple channels, providing expertise for all your payment service needs and online business questions. Our experts support you through every stage of your journey, helping you unlock the full potential of our service.