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Contact information
We are here to help you.
Customer Service for Consumers
Have you paid for something online via Paytrail?
Move to customer service for consumers.
For consumers
Customer Service for Merchants
Are you a merchant?
Move to customer service for merchants.
Sales
Contact sales:
+358 20 718 1824 (weekdays 9-16 UTC +2/3)
sales@paytrail.com
Resellers & Technical Implementers
+358 20 718 1823 (weekdays 9-16 UTC +2/3)
kumppanit@paytrail.com
Move to Help Center.
Marketing and Communications
For marketing and communication matters you can contact us by email: marketing@paytrail.com
Finance and Invoices
For merchants
+358 20 718 1826 (weekdays 8-16 UTC +2/3)
finance@paytrail.com
For consumers, please contact us via Customer service.
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Invoicing addresses
When sending us an invoice (printed or electronic), please use the invoicing address.
Paytrail Plc
Business ID: 2122839-7
E-invoices (only in Finland):
OVT ID: 003721228397
Operator: Maventa (003721291126)
Operator ID, when sending from bank network: DABAFIHH
Emailed invoices:
21228397@scan.netvisor.fi
Mailed invoices:
PAYTRAIL PLC
21228397
PL 100
80020 Kollektor Scan
Paytrail Technology Ltd
Business ID: 2552865-3
E-invoices (only in Finland):
OVT ID: 003725528653
Operator: Maventa (003721291126)
Operator ID, when sending from bank network: DABAFIHH
Emailed invoices:
25528653@scan.netvisor.fi
Mailed invoices:
PAYTRAIL TECHNOLOGY LTD
25528653
PL 100
80020 Kollektor Scan
Visiting addresses
Paytrail Jyväskylä
Innova 2,
Lutakonaukio 7
40100 Jyväskylä
Paytrail Tampere
Hämeenkatu 5 B, 2nd floor
33100 Tampere
Helsinki Metropolitan Area
Teollisuuskatu 21, 00510 Helsinki and
Linnoitustie 6 D, 02600 Espoo
