Paytrail contact information

Find contact details for the right Paytrail team—we’re here to help.

Contact information for customer service and sales

Customer service for consumers

Have you paid for something online via Paytrail?

Go to our consumer support for help with your payment.

Contact customer service

Customer service for merchants

Are you an online business?

Visit our merchant support for help with your service.

Sales

Are you planning to start an online store or switch your payment service provider?

Send us an email: sales@paytrail.com

You can also leave us a contact request.

Contact sales

Contact information for other teams

Solution partners and developers

Are you a service provider offering online stores or other software solutions to your clients?

Send us an email at
kumppanit@paytrail.com

Marketing and communications

For marketing or communication inquiries, contact us at marketing@paytrail.com

Are you a media representative? See media contact info

Finance and invoices

Send us an email at finance@paytrail.com or call us at +358 20 718 1826 (weekdays 8-16 UTC +2/3)

Online Exclusive powered by Paytrail

Send us an email at online-exclusive@paytrail.com

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Invoicing addresses

Use the correct invoicing address when sending us a printed or electronic invoice.

Paytrail Plc

Business ID: 2122839-7
E-invoices (Finland only):
OVT ID: 003721228397
Operator: Maventa (003721291126)
Operator ID, when sending from bank network: DABAFIHH

Emailed invoices:
21228397@scan.netvisor.fi

Mailing address for invoices:
PAYTRAIL PLC
21228397
PL 100
80020 Kollektor Scan

Paytrail Technology Ltd

Business ID: 2552865-3
E-invoices (Finland only):
OVT ID: 003725528653
Operator: Maventa (003721291126)
Operator ID, when sending from bank network: DABAFIHH

Emailed invoices:
25528653@scan.netvisor.fi

Mailing address for invoices::
PAYTRAIL TECHNOLOGY LTD
25528653
PL 100
80020 Kollektor Scan