Get started with Paytrail

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Good to know

Try out Paytrail's payment service for a month without a monthly fee. You only pay for completed transactions according our pricing.

The agreement doesn't bind you to a fixed term, instead it is open-ended. The cancellation notice period is short, one calendar month.

You get a comprehensive selection of payment methods with one agreement. We pay out payments quickly, regardless of the payment method your customer chooses.

Paytrail's payment service is available for almost all e-commerce platforms. Check out the compatible platforms and their implementation instructions.

You’ll find clear, step-by-step instructions for getting started in our Help Center.

Start using the service within a few business days. Sign up for the service now.

Testing the payment service

• In our demo store, you can try the payment process through Paytrail's service from your customer's perspective.

• You can test the payment service in your own online store using test credentials.

Customer experiences with Paytrail

Paytrail is the most used payment service in Finland - more than 20,000 customers trust Paytrail. Our payment service is very versatile. Online stores and services, reservation systems, and in-app payments are just a few examples of where our service can be used.

Case

Traficom

"Setup of the service went well. The collaboration between the State Treasury and Paytrail was rewarding. The service runs smoothly in the background, as it should."

- Maaria Toikka

Case

Alpa

"We have tried several payment service providers and have come to the conclusion that Paytrail is the fastest and most reliable."

- Lauri Hilliaho

Want to learn more?

Find answers to frequently asked questions.

Why should I choose Paytrail's payment service?

By choosing Paytrail, you get a comprehensive selection of payment methods with one agreement. With a diverse selection of payment methods, you ensure the best conversion, as up to 20 % of buyers abandon the shopping cart if their preferred payment method is missing. Regardless of the payment method your customer chooses, we pay out settlements quickly.

We are a pioneer in the Finnish e-commerce industry. We constantly monitor and research Finnish e-commerce trends and develop our service to meet the needs of domestic online businesses and their customers. We actively participate in the development of Finnish digital commerce and are part of Digital Commerce Finland.

You can trust that the reliability of our service is at a high level (99.98%). You can monitor the availability of the service and request real-time notification about possible service interruptions to your email.

We have proven excellent customer service: around 80% of our customers recommend our customer service. You can reach us quickly and via multiple channels: via chat, phone or email. Our customer service is open every day. In the words of one of our customers: "Excellent customer service, easy to use." -ellinkeittio.fi

Which pricing package should I choose?

You can choose the most suitable option for your business from different pricing packages:

The S package is a starter package meant for startups or small entrepreneurs, the monthly fee is 14,90 €/month and transaction fees are 0,50 €/trx + 3,25 % commission.

The M package is suitable for businesses with larger volumes. The monthly fee is 59 €/month and transaction fees begin at 0,50 €/kpl.

Check our price list for more information. It is also possible to change the pricing package later on.

If you are wondering which of the packages would be the most suitable for you, let us assist you! You can contact us at +358 20 718 1824 (weekdays from 9-16), or via chat.

Are there any restrictions to using the service?

Our payment service is very versatile. Some examples of where our service can be used: online stores and services, reservation systems, in-app payment and marketplace model (Shop-in-Shop).

Our payment service is suitable for many different needs and purposes. The payment service can be used, for example, in online shops, online services, reservation systems, in-app payment and multi-merchant model (shop-in-shop).

A few use cases are subject to restrictions, and here is a list of prohibited and separately acceptable services in Paytrail's services. Prohibited and licensed services [PDF, Finnish] [PDF, in English]. We check all payment service orders before activating the service.

There are a few businesses that are subject to restrictions. Please check the list of prohibited businesses or ones requiring special approval [PDF, suomi] [PDF, in English]. We review all payment service orders before activating the service.

Still have questions?

If you have any questions about signing up or using the service, contact our sales team at +358 20 718 1824 or sales@paytrail.com.

Find more information and support articles in our Help Center.