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Five typical problems consumers have when shopping online
What kinds of problems do consumers typically have when shopping online? In what situations do consumers contact customer service? What can an online merchant do to improve the customer experience...
Paytrail’s Response to Novel Coronavirus (COVID-19)
The exceptional global crisis of COVID-19 is being taken very seriously by us at Paytrail. We are closely and extensively monitoring the situation.
Payment method surcharges banned – will online merchants have to pay card companies' fees?
With the revised Payment Services Act, the payment method surcharge associated with credit cards has been banned. Merchants can no longer make consumers pay the card...