Case Alpa
"We have tried several payment service providers and have come to the conclusion that Paytrail is the fastest and most reliable."
A reliable payment service provider supports Alpa's business
The Finnish clothing brand Alpa offers high-quality knitwear made of alpaca wool. The company's sales are mainly via their online store, which is why secure and reliable purchasing is highlighted. The payment service provider, Paytrail, enables a smooth shopping experience.
Paytrail is a Finnish online payment service, whose purpose is to increase the sales of its customers by streamlining online shopping. Alpa has been a Paytrail customer since 2015.
"We have tried several payment service providers and have come to the conclusion that Paytrail is the fastest and most reliable", shares Lauri Hilliaho, head of Alpa's online marketing and e-commerce.
Flexible payment methods serve customers
Alpa's knitwear is luxurious, and many customers consider their long term value. Thanks to Buy now, Pay later payment methods offered by Paytrail, customers have options in when to pay especially if ones financial situation requires a little flexibility.
"Our customers can pay for their purchases later or in installments. This allows customers to take advantage of offers and campaigns even if they aren't able to pay right away," explains Lauri.
"Paytrail makes the purchase process smoother for us as well. It's a tool that is easy to use and manage. Random issues have always been responded to quickly, and our feedback is taken into account," continues Lauri.
It is easy to recommend a great partner
According to Lauri, Paytrail really supports their customers' business. From an entrepreneur's point of view, it is a secure and affordable partner that inspires confidence in Alpa's customers.
"I believe that as a well-known, domestic payment service provider, Paytrail inspires trust and increases our sales. Paytrail is a great partner that I definitely recommend," states Lauri.