Paytrail’s Shop-in-shop solution enables multiple merchants to sell products or services through a single payment transaction. With this solution, Jopox can offer associations an easy and modern way to manage payments. Everything happens smoothly within the online service.
Manual payment processing increased the risk of errors
Jopox offers a management system designed for associations, covering member management, calendars, events, invoicing, and financial administration. Association work is often based on volunteer efforts, which means invoices are frequently handled manually.
“With Paytrail, we made invoice payments easy. With just one click, users can choose their preferred payment method and complete an online payment,” says Jaakko Isokoski, Sales and Customer Success Manager at Jopox Oy.
Before the collaboration, all payments were handled manually. Payment details and reference numbers were entered into online banking systems one by one, increasing the risk of human error and taking time away from other association activities.
Payment tracking was also challenging. Payments could end up in the wrong account or arrive without a reference number, making allocation difficult. With Paytrail, automation was introduced to solve these issues. Payments are now always routed to the correct recipient, such as a specific team within a club.
Paytrail’s Shop-in-shop solution automates payment processes
The collaboration with Paytrail began in 2019, when there was a need for a more efficient payment solution. With Paytrail, payments were automated and time-consuming manual steps were removed. This has significantly simplified everyday operations, as payment processing is now faster, more secure, and less prone to errors.
Paytrail’s Shop-in-shop solution has proven to be versatile and well suited to the needs of different associations. Jopox has also been able to further develop the service through close collaboration with Paytrail.
“From our perspective, it’s been great to work with Paytrail to continue developing the service,” says Isokoski.
Automation delivered lasting benefits
The collaboration has delivered clear results. More than 80% of Jopox’s customers now use the payment service as part of their daily operations. Payments are now easier, and the previously time-consuming payment processes are a thing of the past.
Paytrail’s solution has also proven its value beyond traditional e-commerce. According to Isokoski, its strength lies in its flexibility and versatility.
Isokoski also encourages other organizations to explore payment service solutions:
“If you’re interested in payment services, I recommend getting in touch with Paytrail. That’s how we got started. From both a personal and a company perspective, I can confidently recommend Paytrail.”