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FAQ

Will invoicing begin immediately after ordering the payment service?
No. During the acceptance process, we will discuss when the invoicing will begin.

Is ordering the service binding?
Completing the order form does not yet bind you to anything. We will contact you once we receive your order to set the service up.

How long is the agreement valid?
The agreement is not fixed-term but valid until further notice. The cancelation period is one calendar month.

How do I know if Paytrail is compatible with the ecommerce platform I use?
Paytrail's payment service is pre-installed or available on almost all e-commerce platforms. Read more about compatible platforms.