Paytrail

Quick settlements for the merchant

The fastest payment settlements on the market and different settlement models enable fast cash flow and a model suitable for your own e-commerce back-end systems.

The settlement delay for bank payments is one banking day. The settlement delay for Collector's invoice and installment service is 3 banking days.

The best availability on the market

It is absolutely essential for the operation of e-commerce that the payment service used is always available and works without recurring issues. Paytrail availability is the highest in the market. The service capacity also withstands high traffic peaks.

Good conversion

In the eyes of consumers, Paytrail is reliable: it is very stable and allows them to freely choose their preferred payment method. This leads to a high conversion.

Easy to use Merchant Panel

Monitoring transactions, reviewing individual payments and managing refunds is easy in Paytrail's Merchant Panel. In addition, it is possible to communicate with Paytrail customer service via the Merchant Panel.

Comprehensive statistics & reporting

The service provides comprehensive statistics and reporting on payments and payment methods. With the help of the merchant panel, you can review payments in your daily settlements and compile reports of your payment traffic for accounting purposes (incl. VAT breakdown).

Expert customer service for both the merchant and the consumer

Paytrail offers exceptional customer service to both merchants and consumer customers in Finnish and English. Customer service is available 24/7, our experts will be happy to help with any payment related questions.

5,000€ credit limit for consumers

The credit limit offered by Collector Bank invoice and installment service to Paytrail's customers is 5,000€.

Real-time payment confirmations

All Paytrail customers have access to real-time payment confirmations for bank payments. The online store also receives immediate information on the progress of pending bank payments.This reduces the number of customer service inquiries and helps keep inventory balances up to date.

Payment Page Bypass

Bypassing the payment page is an additional paid service of Paytrail, which allows the customer to select the desired payment method directly in the online store. Paytrail's payment page will not be displayed at all, instead the customer is redirected straight to the payment methods system.

Sales Rescue

The customer's payment process may be interrupted for reasons completely independent of the online store. Thanks to Sales Rescue, Paytrail sends an email to customers who didn’t completed their order, giving them another opportunity to complete it.