Explore the World of Ecommerce With us
Five typical problems consumers have when shopping online
What kinds of problems do consumers typically have when shopping online? In what situations do consumers contact customer service? What can an online merchant do to improve the customer experience...
Why should online merchants care about customers’ emotions?
Emotions are an essential part of a consumer's shopping experience. How do emotions connected with shopping differ between a physical store and an online store? Why should a merchant care how their...
How can an online store increase social selling?
All social media content marketing cannot possibly be hard selling. To help you continue to enjoy your online store’s network, soft selling should be amongst the content.
Paytrail’s Response to Novel Coronavirus (COVID-19)
The exceptional global crisis of COVID-19 is being taken very seriously by us at Paytrail. We are closely and extensively monitoring the situation.
Payment method surcharges banned – will online merchants have to pay card companies' fees?
With the revised Payment Services Act, the payment method surcharge associated with credit cards has been banned. Merchants can no longer make consumers pay the card...